This is the privacy policy of MixTree Languages Stichting, located at Eerste Weteringplantsoen 2c, 1017 SJ Amsterdam (from now on: MixTree Languages), www.mixtreelang.nl
Important
This privacy policy is applicable to all privacy-sensitive information or personal data that you provide to us; for example, through the enrollment form, contact form, open day form or a private / in-company language agreement. We attach great importance to the privacy of our customers and we will exercise great caution and accuracy in processing and protecting your personal data. We process the data in compliance with the Algemene Verordening Gegevensbescherming (AVG) also known as the General Data Protection Regulation (GDPR). MixTree Languages is accountable/liable within the meaning of the AVG for processing your personal data. This means that we determine which personal data is processed, to which purpose, and in which way. We are responsible for processing your personal data in a proper and careful manner in compliance with the AVG.
Collection of information
This privacy statement applies to all personal data that you provide to MixTree Languages by means of registration forms, contact forms, newsletter subscriptions, open days, on-site events or contracts based on a private or corporate course. MixTree Languages collects personal data such as:
a) first and last name
b) email address
c) telephone number
d) language level
e) nationality
We use Google Analytics to analyze how you use our website, including information about your computer and your visits (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation). Google Analytics generates statistical and other information about your website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of our website. Google stores this information.
Use of information
When you share your personal information, you agree that it may be collected, stored or used for the following purposes:
a) Informing about our courses, events or workshops
b) Create quotes for group, private or corporate courses
c) Processing your payments
d) Informing you about changes relating to the provision of our services
e) Requests for feedback on the services provided (namely: courses and events)
f) Sending you our newsletters and other marketing communications relating to our activities (or the activities of carefully selected partners) that we think you may find interesting. In this case, we will inform you by e-mail, from which you can also unsubscribe immediately.
Storing information
MixTree Languages does not store personal data longer than necessary for the performance of its services, or as long as MixTree Languages is legally required to do so. All information is stored on our secure servers.
Disclosure of information
We never share personal information with third parties, except in the following cases. We may provide your personal information to our suppliers as long as it is legally permitted and with your permission, to help us provide our services to you. This includes:
a) our customer relationship management provider (which allows us to send you personalized emails, for example)
b) our payment service provider
c) our customer service software
d) non-public and public entities, in cases where we are legally obliged to provide your personal data.
WHAT ARE COOKIES?
Cookies are small data files which are sent to the user’s PC, mobile phone and any other on-line access device whenever a user visits a certain website. Cookies allow information to be collected on the user’s browsing habits and can be used to recognize the user.
WHY DO WE USE THEM?
We uses cookies to improve the user’s experience, to customize their browsing experience and analyze their activities for statistical reasons.
WHAT TYPES OF COOKIES DO WE USE?
We use session cookies and persistent cookies which may be our own or belong to third parties.
- Session cookies are designed to recognize and store data while the user is accessing the website. They are normally used for storing information that is solely retained for providing user-requested services on a single occasion.
- Persistent cookies are a type of cookie that data continues to be stored in on the terminal and which may be accessed and processed for a definite period by the person responsible for the cookie, which may be from a few minutes to several years.
THIRT PARTS COOKIES
While visiting a website you may receive cookies from both the site visited and from websites maintained by other organizations (“third-party”). Some third party cookies are necessary to allow you to access content provided on our Website by one or more third parties. These cookies may also track your use of the Website, including how long you spend on the Website and the pages that you visit so that we can continue to provide engaging content. The management of information tcollected by a third party from you is governed by their privacy policies. To ensure greater transparency and convenience, shown below are the web addresses of third parties and ways to manage cookies:
Facebook policy: https://www.facebook.com/help/cookies/
Facebook (settings): log to our account. Privacy section.
Twitter policy: https://support.twitter.com/articles/20170514
Twitter (settings): https://twitter.com/settings/securit
Google+ policy: http://www.google.it/intl/it/policies/technologies/cookies/
Google+ (settings): http://www.google.it/intl/it/policies/technologies/managing/
GOOGLE ANALYTICS
The site also includes certain components transmitted by Google Analytics, a web traffic analysis service provided by Google, Inc. (“Google”). Again it comes to third-party cookies collected and managed anonymously to monitor and improve the performance of the host site (performance cookie). Google Analytics uses “cookies” to collect and analyze anonymous information on the behavior of use of the website (including your IP address). This information is collected by Google Analytics, which processes in order to prepare reports for the operators about the activities on the website itself. This site does not use (and do not allow third parties to use) the analysis tool of Google to track or collect personally identifiable information. Google will not associate your IP address with any other data held by Google or seek to link an IP address with the identity of a user. Google can also communicate this information to third parties unless required by law or where such third parties process the information on Google’s behalf.
For more information, please refer to the link below:
https://www.google.it/policies/privacy/partners/
You can selectively disable the action of installing Google Analytics on your browser the component of opt-out provided by Google.
To disable the action of Google Analytics, please refer to the link below:
https://tools.google.com/dlpage/gaoptout
HOW CAN I BLOCK OR ALLOW COOKIES?
We recommend that you consult your browser’s help file where you will find information on the different options such as how to manage cookies. Listed below are some links for managing cookies in the most widely used browsers:
Chrome: https://support.google.com/chrome/answer/95647?hl=it
Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
Opera: http://help.opera.com/Windows/10.00/it/cookies.html
Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT